We’ve all been there: you buy something "guaranteed," and the moment it glitches, the company points to a clause on page 47 that basically says, "Not our problem."

At Windoor Retro Installations, we’re not about that life. Our Limited Lifetime Workmanship Warranty is exactly what it sounds like: a promise that if we messed up the install, we show up to fix it. Period.

Specifically, we’re talking about the technical soul of your windows and doors. This covers:

Precision Sealing: Because "mostly airtight" isn't a thing. If a seal fails due to how it was set, we're on it.

Perfect Alignment: If your door starts acting like it’s had one too many margaritas and won't close right, or your windows develop a draft that feels like the Arctic, that’s an installation issue. We’ll be there to get everything back in line.

Basically, if it affects how your windows or doors perform because of how they were put in, you’re covered. We’re obsessed with the details so you don’t have to be, but if a draft ever dares to sneak into your home, just know we’ve got your back. No excuses, just elite service.

Let’s be real: we live in a world of "fine print" and "gotchas." You’ve probably seen those warranties that are essentially written in disappearing ink the moment a house changes hands.

At Windoor Retro Installations, our Limited Lifetime Workmanship Warranty is a personal pact between us and the homeowner who trusted us to do the job right. Because of that, it is non-transferable. It’s designed to protect you—the original homeowner—and ensure our craftsmanship stands the test of time under your roof.

Now, before you think we’re just being stingy, here’s the silver lining: while our labor stay tied to you, the products themselves are a different story. Most of our high-quality windows and doors come with manufacturer warranties that are transferable one time.

So, if you eventually decide to sell your Florida sanctuary, you can look the new owners in the eye and tell them the products are still covered by the folks who built them. We provide the elite installation; the manufacturers provide the long-term hardware backup.

The Short Version: * Our Labor: Yours and yours alone. We’re loyal like that.

The Products: Usually transferable once. Because quality shouldn't have an expiration date just because you moved.

We’re 100% transparent about the "boring" details because we actually care about your investment. No smoke, no mirrors, just honest protection for your home.

Ah, the ol’ “Lifetime Warranty” promise—sweet words that somehow sound like forever and feel like peace of mind… until you need service and realize nobody’s picking up the phone.

Here’s the real deal:

Yes, many window manufacturers do offer service warranties along with their product warranties—but not all of them. Some cover parts only (like glass or frame), while others go the extra mile and cover labor or service calls for a limited time—or even lifetime in some rare cases.

Now here’s where it gets tricky:

Some window companies will present this manufacturer-backed service coverage as their own “lifetime service warranty,” which makes it sound like their installers will be showing up forever like the friendly neighborhood handyman. But in reality, they may just be banking on the manufacturer’s warranty to carry the weight—and quietly walking away once your check clears.

At Windoor Retro Professionals, we don’t play those games.

We’re 100% transparent about:

What the manufacturer covers

What we as the installer cover

How long each warranty lasts

And what’s not covered (because yes, there’s fine print—and we actually read it)

We’ll show you side-by-side warranty terms, break down the difference between product and service coverage, and help you choose the best window and warranty combo for your home. Whether it’s PGT, Eastern Architectural Systems, Simonton, CWS by Pella, or any of the major brands we install—we’ll give it to you straight.

No smoke. No mirrors. Just honest windows and doors—installed and warranted the right way.

Look, we get it. Usually, "filing a claim" is about as fun as a root canal. Most companies bury their contact info under six layers of "Help" articles hoping you’ll just give up and go away.

That’s not how we roll. If something isn't right, we want to know about it. To get the ball rolling, just reach out to our customer service team. Have these two things ready to go:

Your Installation Details: (When we did the job and what we installed).

The Evidence: Any photos or documentation of the issue. 📸

Once you contact us, we won't leave you hanging in "customer support limbo." We’ll personally guide you through the next steps to make sure your home—and your peace of mind—are back to 100%. No hoops, no headaches, just solutions.

Look, we know that reading about warranties is about as exciting as watching paint dry—actually, in our industry, watching sealant dry is part of the job, and even that has more thrills.

But in all seriousness, if your brain is spinning with "what-ifs" or you need us to translate some of that manufacturer legalese into plain English, don't be a stranger. Whether it’s a question about our limited lifetime workmanship guarantee or you just want to make sure you’re picking the right glass for your Florida home, we’re here to help.

We aren't just here to install windows; we’re here to make sure you actually feel good about the investment you're making. Reach out anytime—we’ve got the facts, the passion, and (usually) a better attitude than the other guys.