Quality service. Quality protection.

We offer an industry leading 15-year workmanship warranty alongside many of our manufacturers' limited lifetime warranty.

Understanding Your Warranty

At Windoor Retro Professionals, we take pride in our work and provide a 15-year workmanship warranty to ensure that all installations meet the highest industry standards. This warranty covers defects related to our craftsmanship, guaranteeing that installations are performed correctly and securely.


It is important to note that this workmanship warranty is non-transferable, meaning it applies only to the original homeowner and does not extend to subsequent owners if the property is sold. Additionally, this warranty does not cover normal wear and tear, acts of God (such as extreme weather events), or any damage resulting from external factors beyond our control.



Regarding product warranties, while some manufacturers offer a Limited Lifetime Warranty, not all do. The terms, conditions, and exclusions of these warranties are determined solely by the manufacturer. To ensure transparency, Windoor Retro Professionals will provide customers with the manufacturer’s warranty documentation before finalizing any agreements, allowing homeowners to review the coverage details before making a commitment. Our goal is to ensure that customers have a clear understanding of both the product warranties and the installation guarantees we provide.

  • What does the 15-year workmanship warranty cover?

    Our 15-year workmanship warranty covers any defects in installation that may affect the performance of your windows and doors. This includes issues like improper sealing or alignment that could lead to leaks or drafts.

  • Is the warranty transferable?

    No, the 15-year workmanship warranty is non-transferable. It is designed to protect the original homeowner and does not extend to subsequent owners of the property.

  • What about manufacturer warranties?

    Manufacturer warranties can vary significantly—some may offer **lifetime coverage**, while others have specific time frames, limitations, or conditions. To ensure complete transparency, **Windoor Retro Professionals will always provide homeowners with the full manufacturer-issued warranty documentation before engaging in or finalizing any agreements**. We encourage all customers to carefully review these details to fully understand the coverage, terms, and any exclusions associated with their products.

  • How do I file a warranty claim?

    To file a warranty claim, simply contact our customer service team with your installation details and any relevant documentation. We will guide you through the process to ensure your concerns are addressed.

  • What if I have more questions?

    If you have any further questions about our warranties or installation services, feel free to reach out to us. We're here to help you understand your coverage and ensure your satisfaction.

Your Peace of Mind

With our 15-year workmanship warranty and the assurance of manufacturer warranties, you can enjoy your new windows and doors with confidence. At Windoor Retro Professionals, we prioritize your satisfaction and the longevity of our installations.

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